Terms of Service
Last updated: 10 June 2025
These Terms of Service (the "Terms") govern access to and use of the Manatee Labs, Inc. software as a service platform, websites and related offerings (collectively, the "Service"). By creating an account or using any part of the Service, you agree to be bound by these Terms and by our Privacy Notice. If you do not agree, do not use the Service.
1. Acceptance of Terms
- You must be at least 18 years old or the age of majority in your jurisdiction, whichever is higher, to use the Service.
- All use of the Service after any change to these Terms constitutes acceptance of the updated Terms, whether or not you have read them.
- Any standard or purchase order terms you send are rejected and have no effect.
2. Changes to Terms
We may revise these Terms at any time. The revised Terms will be posted on the Service. Posting serves as sufficient notice. We may also send an email notice at our option.
3. Accounts and Credentials
- You must provide accurate registration information and keep it current.
- Credentials may not be shared. All actions under your credentials are deemed to be yours.
- We may suspend or terminate an account at any time if we reasonably believe these Terms have been violated or to protect the Service.
4. User Content
"User Content" means any data, documents, images or other material you upload to the Service.
- You retain ownership of User Content.
- You grant Manatee Labs a worldwide, perpetual, irrevocable, non‑exclusive, royalty‑free, fully paid, transferable and sublicensable license to host, store, reproduce, adapt, translate, create derivative works from, publicly display, publicly perform and otherwise exploit User Content and any output the Service generates from that content ("Output") for any business purpose, including training, improving and operating models, advertising and benchmarking.
- You waive all moral rights or similar rights in User Content to the maximum extent permitted by law.
5. Generated Output
- Output is generated automatically. Manatee Labs does not guarantee that Output will meet any legal, regulatory or third‑party requirements.
- You are responsible for verifying that use of the Output is lawful in your jurisdiction and for obtaining any necessary clearances.
- Manatee Labs retains a perpetual right to use, reproduce and analyze aggregated or de‑identified Output for any purpose.
6. Use Restrictions
You agree that you will not:
- Copy, translate, disassemble, decompile, reverse engineer or attempt to discover any source code or underlying components of the Service, models or Output.
- Use the Service, User Content or Output to build, train, or improve any machine learning or artificial intelligence model or a competing service, except with Manatee Labs’ prior written consent.
- Bypass or breach any security or authentication measures of the Service.
- Upload anything that infringes or violates another party’s rights or any law.
- Engage in any activity that, in our sole discretion, could harm the Service or Manatee Labs’ reputation.
We may investigate any suspected breach and may suspend or terminate your access and refer the matter to law enforcement.
7. Fees and Payment
- Fees and pricing are posted on the Service or the order form.
- Subscription plans renew automatically for the same term. We will charge the payment method on file unless you cancel before the renewal date.
- All fees are non‑refundable except as required by law. Chargebacks are a material breach of these Terms.
- You are responsible for any taxes, duties or similar assessments, other than taxes on our income.
8. Intellectual Property
The Service, including software, models, design and trademarks, is owned by Manatee Labs or its licensors and is protected by intellectual‑property laws. Except for the limited rights expressly granted in these Terms, no rights are given.
9. Feedback
If you provide ideas, suggestions or other feedback, you grant Manatee Labs a perpetual, irrevocable, royalty‑free license to use that feedback for any purpose without compensation to you.
10. Third‑Party Services
The Service may contain links to or integrations with third‑party products that are subject to separate terms. Manatee Labs is not responsible for those products.
11. Disclaimers
The Service and Output are provided "as is" and "as available." Manatee Labs disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose and non‑infringement. We do not warrant that the Service will be uninterrupted, error‑free or secure.
12. Limitation of Liability
To the maximum extent permitted by law, Manatee Labs’ total liability for any claim arising out of or relating to the Service or these Terms will not exceed the greater of twenty‑five US dollars (USD 25) or the amount you paid to Manatee Labs in the three months preceding the claim. We will not be liable for indirect, special, incidental, consequential or punitive damages, or for loss of profits, data or goodwill, regardless of theory of liability.
13. Indemnification
You will indemnify and hold harmless Manatee Labs and its directors, officers, employees and agents from and against all third‑party claims, damages, losses, liabilities, costs and expenses (including reasonable attorneys’ fees) arising from or relating to your use of the Service, User Content or Output, or your breach of these Terms. This obligation survives termination for five years.
14. Suspension and Termination
Manatee Labs may suspend or terminate the Service or your access to it at any time. Upon termination, your license to use the Service ends immediately. We may delete User Content and Output, though archival copies may be retained as needed for business or legal reasons.
15. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Nebraska, USA, without regard to conflict of laws rules. Any dispute arising out of or related to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration will be conducted by a single arbitrator in Omaha, Nebraska, or virtually, and judgment on the award may be entered in any court of competent jurisdiction. Proceedings will be conducted on an individual basis; class and consolidated actions are not permitted.
16. Export Compliance
You may not use or export the Service or any Output in violation of US export control laws or other applicable export and sanctions regulations.
17. Miscellaneous
- These Terms constitute the entire agreement between you and Manatee Labs regarding the Service and supersede any prior or contemporaneous agreements.
- If any provision is held unenforceable, the remaining provisions will remain in effect.
- The failure of either party to enforce any right under these Terms will not be deemed a waiver.
- Sections concerning intellectual property, User Content license, disclaimers, limitation of liability, indemnification, governing law and dispute resolution survive termination.
18. Contact Us
If you have questions about this Notice, please contact us at: